This process allows GoEato Partners (restaurants) to permanently terminate their service and delete all associated business and personal data.
To ensure proper financial reconciliation, account termination is handled via a formal request.
Send an email to: helpgoeato@gmail.com
Use the subject line: GoEato Partner Account Termination
In the body, include your Registered Restaurant Name, Primary Contact Email, and Restaurant UID (found in your Partner App settings).
Upon confirmation and processing, we will permanently remove:
Restaurant Profile (Name, Address, Contact Info)
Menu Data (Items, Prices, Photos)
Staff/Employee Login Accounts
Pending Order Records
User Contact Information handled through the Partner App (after fulfillment).
Due to regulatory requirements, we are legally obliged to retain anonymized sales transaction records and financial settlement documents for a period required by law (typically 7 years) for tax and auditing purposes. All retained data will be stripped of personal identifiers.
We will confirm your request and complete the deletion process within 30 days of receiving all necessary information.
If you have any trouble, please contact helpgoeato@gmail.com.
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